Mice in autumn: what to note
The observations to gather before requesting a building assessment.
Read the articlePest control.
A clearer next step.
Mice, bed bugs, insects. Describe what is happening in your Montréal home or building, and request the help you need.
Homes · Multi-unit buildings · Businesses
Identify the signs. Understand the situation.
Your situation firstNo need to identify the pest yourself.
An organised requestThe signs, the place and your contact details.
Details to confirmExplain your needs before agreeing on next steps.
What do you need help with?
Start with what you have seen. Each service page helps you prepare the information to share.
Mice and rats
Sounds in walls, droppings or entry points: discuss the activity and how rodents may be getting in.
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Bed bugs
Signs on bedding or a suspicious insect: ask about identification and appropriate preparation.
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Ants
Repeated trails, activity near wood or in the kitchen: note where ants are travelling.
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Cockroaches
Activity in kitchens or near pipes: prepare a request for the affected areas.
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Wasps
Repeated flight near an eave or doorway: describe the area without approaching a nest.
Explore this serviceInspection and prevention
An unknown pest or recurring concern? Start with the signs and building conditions.
Explore this serviceFor the places
we share in Montréal.
A Plateau apartment, a Rosemont duplex, a shared building or a neighbourhood business: the building’s context matters.
Include your neighbourhood, the affected spaces and any access constraints. Availability and the scope of a proposed intervention will be confirmed for your address.
Prepare a request in MontréalA few details.
A useful conversation.
Describe the signs
Tell us where you noticed activity, when it started and what type of building is involved.
Share your request
Choose a service and provide your contact details. Review the information before sending.
Confirm the next steps
Someone will contact you to confirm your needs, availability and the details to agree on.
Know what to look for.
All adviceBed bugs: organise the next steps
Identification, coordination and preparation: move forward with useful information.
Read the articleAnts indoors: what should you observe?
Trails, rooms and frequency: three ways to describe the situation.
Read the articleYour questions,
before the next step.
I don’t know which pest it is. Can I still ask?
Yes. Choose inspection and prevention, then describe the signs, rooms and frequency. Clear observations are enough to start a conversation.
What information should I prepare?
Include your Montréal neighbourhood or postal code, building type, affected areas and when you noticed the problem. Mention previous treatments and any access constraints.
Can I ask about a multi-unit building?
Yes. Indicate the affected units and who can arrange access to shared spaces. The scope and availability must be confirmed for the address.
Can I book a visit online?
A request is the first step. A person will confirm the details, availability, fees and any preparation before an intervention is agreed.
How are my details handled?
Drafts stay in this browser tab for up to 30 minutes. Review the privacy notice before sharing your contact information.
Tell us what you’ve noticed.
Someone will contact you to confirm the details of your request.